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Ebook Service quality in leisure and tourism: Part 2
Continued part 1, part 2 of ebook "Service quality in leisure and tourism" provide readers with content about: achieving or delivering quality; quality and culture change; quality management systems; quality management tools and techniques; measurement of quality; quality and human resource management;...
101 p hbu 25/06/2023 57 20
Từ khóa: Service quality in leisure and tourism, Leisure industry, Quality assurance, Delivering quality, Quality management systems, Quality management tools, Human resource management
Ebook Service quality in leisure and tourism: Part 1
Part 1 of ebook "Service quality in leisure and tourism" provide readers with content about: understanding quality in leisure and tourism; the leisure and tourism product; quality as a goal; the consumer; concepts of quality in leisure and tourism; customer satisfaction; the leisure and tourism experience;...
134 p hbu 25/06/2023 56 20
Từ khóa: Service quality in leisure and tourism, Leisure industry, Quality assurance, Customer satisfaction, The leisure experience, The tourism experience, Capacity management
Ebook Pharmacy technician exam certification and review: Part 1
Part 1 of the document Certification and review in pharmacy technician exam has contents: Pharmacology for technicians, pharmacy law and regulations for the pharmacy technician, sterile and nonsterile compounding, medication safety,... and other contents. Invite you to refer.
370 p hbu 30/10/2021 64 3
Từ khóa: Pharmacy technician exam certification, Nonsterile compounding, Medication safety, The pharmacy technician, Pharmacy law, Pharmacy quality assurance
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